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Cancellation Policy

  • Cancellations received up to ten (10) days prior to arrival will receive a full refund less card processing charges of 5%.
  • For cancellations received within ten (10) days of arrival, NO refund will be passed.

Refund processing may take up to 7 days.

Bookings made through a 3rd party online portal eg. or are subject to Terms and Conditions outlined on the portals individual webpage.

Hop City does not take responsibility for any changes or disparities in the terms and conditions of 3rd party online portals.